Changing an Order

If you need to make any adjustments or changes to your order, please call us immediately during our business hours at: (800) 992-3667. Our standard business hours are 9:00am–5:00pm EST (Eastern Standard Time), Monday – Friday.

Changes or modifications will only be permitted within 24 hours of order placement. Any changes or modifications after 24 hours will be subject to a restocking fee.

Cancel Order

You may cancel your order as long as the order has not been processed. To cancel your order, give us a call at: (800) 992-3667 during our normal business hours 9:00am – 5:00pm EST (Eastern Standard Time), Monday - Friday.

Cancellations will only be permitted within 24 hours of order placement. Any cancellations made after 24 hours will be subject to a restocking fee.

 

OUR CREDIT CARD ORDERS CANCELLATION POLICY:

In the event that you cancel an order, which was paid by credit card, QDH will collect a 4% cancellation fee. This 4% cancellation fee represents the fee that QDH must pay to the various credit card companies in order to offer you, the customer, the convenience of their payment services. This fee is required to paid by QDH to the credit card companies immediately upon processing of your payment and is non-refundable to QDH, in the event that you cancel your order. We appreciate your understanding andyour cooperation.

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