"Thank you very much for your good help. You made my order easy!!!!!"
"Ordering our lock through Quality Door & Hardware was a very pleasant experience."
Ordering our lock through Quality Door & Hardware was a very pleasant experience. We ordered it online without any problems. I would recommend this company to anybody that is looking for locks.
"All went well. Thanks for everything."
"Worked out perfectly. Thank you."
"Thank you very much for your help!"
"This was my first but will not be my last visit to your online store."
This was my first but will not be my last visit to your online store. It was fast, easy and painless. We got the weatherstripping we needed and would like to thank you for the experience. You have been more than helpful and we look forward to doing business with you again in the future. Thank you.
"The Corbin Russwin door closer was exactly what we needed. Thank you for your assistance."
"We sure appreciate the personal relationship we have developed..."
We sure appreciate the personal relationship we have developed... I can guarantee that we will be using you guys for our own personal door issues when the time comes. You have really been great!
"Package arrived well packed and protected."
Ordered Norton 7500 door closer from Quality Door & Hardware. Package arrived well packed and protected. Item was exactly what was ordered. Installation was very easy.
"I enjoyed a very positve experience with the company.."
I enjoyed a very positve experience with the company and specifically Mr. Steve Austin. He answered each of my calls and followed through on exactly what he said he would. Thank you for your help in resolving my supply needs. I look forward to using the company again in the future.
"I've been very impressed with the service and responsiveness of the Qualitydoor.com team."
"I've been very impressed with the service and responsiveness of the Qualitydoor.com team. It's been an absolute pleasure doing business with you folks! Thank you."
"Great Service. Received the correct product in a timely manner"
"Everything went well!"
"I am very happy with my purchase and the service."
The PBB hinges look great so far. I haven't put them all up but they are just as I expected and I think they came even faster than you quoted, which is rare. I am very happy with my purchase and the service. I would recommend you to people I know and would definitely place another order with you should I need more hardware. Thanks!
"Thank you for ensuring timely delivery."
"We used the Bommer hinges on a theatrical production. They worked great. Thanks!"
"Thank you for the help with tracking down the parts that I requested and getting them to me faster than any other supplier."
Thank you for the help with tracking down the parts that I requested and getting them to me faster than any other supplier. I was able to install the parts yesterday afternoon and they worked perfectly. Very helpful with finding a part that no one else was able to find. Quality door shipped the part out promptly and everything worked perfect. Once again, Thank You very much.
"Your people did a fabulous job."
Your people did a fabulous job. I'm always hesitant ordering things like this from the internet, but the threshold arrived exactly as described, in perfect condition, two days sooner than its earliest expected delivery. The support person who took the order did a great job also. Thanks again
"Received the Detex Exit Alarm today, great service. Looking forward to doing business in the future."
Everything worked out well, package arrived yesterday. Thanks!"
"I'm looking forward to purchasing from Quality Door again."
Thank you for the follow up. The door stops came in just on time for me to finish a very important job. I'm looking forward to purchasing from Quality Door again.
"I appreciate your firms rapid response to our order."
We received the Norton Door closers last night and they are going in as I write this e-mail. I appreciate your firms rapid response to our order. I've put your firm in my electronic "rolodex" for future purchases!!!!
"Thank you for shipping my order so quickly."
"You've all been great."
"We felt very comfortable doing business with you, and we happily recommend your services to others."
I want you to know, that we are very happy with the 5 star service you provided on our recent order of Yale locks. From offering very keen prices to bettering the scheduled lead time, and to providing all export documentation correctly and on time, you looked after all aspects to our complete satisfaction. We felt very comfortable doing business with you, and we happily recommend your services to others.
"You guys have been great to deal with. Thanks"
"Your service was good and the door lock is working perfectly."
"Not only did my items arrive the next day - Samee also did something else rare - by calling me several times to follow up and ensure that I got the materials that I needed."
We do a lot of work in the Healthcare Industry that requires some very special products, such as Lead Lined Doors, Heavy Duty Hinges, and the like. Anyone who does similar business, knows how demanding the clientele can be in this area - and how important the deadlines are. Not meeting expectations will most likely result in damage to your reputation - and this can be the beginning of the end for a lot of businesses. Recently, I found myself in a sticky situation when my usual Door and Hardware provider made some serious errors when ordering materials for a project. In panic mode - I frantically surfed the internet trying to find someone who could provide me with the materials that I needed within a 24 hour time frame - materials that usually have very long lead times. I stumbled across www.qualitydoor.com while doing a search the night before I needed the materials, and placed a phone call. Luckily for me, my company, and our client - Samee Rafiuddin answered the phone. Samee patiently listened to me babble on (I was about 13 hours into a long day) about some very specialized material that I am not exactly an expert on, and helped me to put together the list of materials that I needed for the job. It wasn't until later that I realized he began the conversation with me more than thirty minutes after their offices had closed - which is a very rare courtesy indeed in this day and age (as many of you are aware). Not only did my items arrive the next day - Samee also did something else rare - by calling me several times to follow up and ensure that I got the materials that I needed. Throughout his dealings with me, he was patient, thorough, and professional, and he helped me accomplish the mission. Needless to say, the website that I had "stumbled upon" is now accessible whenever I click my "Favorites" button on my browser.
"I would also like to thank you for your personal customer service..."
I would also like to thank you for your personal customer service, almost a thing of the past these days. I will recommend your company to others as well as re-using you myself. Thanks again.
"We received our order and we appreciate your cooperation. Thank you again for the professional job you did."
"Very good and fast customer service, I think that's what matters most from a supplier. Thanks"
"Service was very good and in a very speedy time frame, sooner than expected. Thank You."
"Great to deal with! They keep you informed of the status of your order."
"The website was customer friendly. The checkout process was simple and the merchandise arrived as promised and as ordered."
"Just wanted to thank you for your expedient follow up on our order."
Just wanted to thank you for your expedient follow up on our order. Our customer has a public ice arena and when one of the locksets failed they needed a replacement promptly. Upon my notification to you on this need, you handled it quickly and most importantly your communication to me was excellent. This allowed me to keep the customer in the loop and provided them the ability to plan accordingly. Please forward us a credit application as we intend to do substantial business in the future.
Porter Apostolic Pentecostal Church
"Thank you qualitydoor.com. Special thanks to John for his help in getting the correct parts. Job well done!"
"Shipping was fast, price was great and it was exactly as promised!"
I have been very pleased with my order from Quality Door of Panic Bars and Door Closers. I was especially pleased with the help I received in choosing the right item. Shipping was fast, price was great and it was exactly as promised!
"In the ten years I have worked with Quality Door I have had nothing but positive experiences."
In the ten years I have worked with Quality Door I have had nothing but positive experiences. From small-scale residential projects to multi-million dollar commercial projects, the personal and professional attention are unmatched in the industry, In the 30+ years I've been in the business, I have yet to use a subcontractor who performed better!