Shipping & Pickup Options

**All orders are subject to a 24-hour processing period. Please call QDH direct, if you require any immediate material(s).


Standard UPS Ground Delivery:

Standard ground shipping. You may expect delivery of your order in 3-5 business days from the day it ships. Tracking numbers are provided to you once they are made available to us.
Note: Some products may have a longer lead time or may be backordered, while others may ship directly from the manufacturer. Please call us at (800) 992-3667 to confirm that the item is available for immediate shipping.

UPS 2nd Day Air Delivery:

You may expect delivery of your order in 2 business days, for orders placed before 2:00pm EST (Eastern Standard Time). Tracking numbers are provided to you once they are made available to us.
Note: It is possible that a certain item may not be in stock, may be back-ordered, or not available for immediate delivery. Please call us at (800) 992-3667 to confirm that the item is available for 2nd day delivery.

Next Day Air Delivery:

You may expect delivery of your order on the next business day, on orders placed before 2:00pm EST (Eastern Standard Time). Tracking numbers are provided to you once they are made available to us.
Note: It is possible that a certain item may not be in stock, may be back-ordered, or not available for immediate delivery. Please call us at (800) 992-3667 to confirm that the item is available for Next Day Delivery.

In-Store Pick-Up:

If you are local to us, don’t forget that you can always come by and pick up your orders once they are available (provided that the item is in our warehouse). We are conveniently located at 780 Railroad Avenue, West Babylon, NY 11704 and we are open during our standard business hours of 8:30am - 5:00pm EST, Monday - Friday.
Note: Please call ahead to make sure the item is at our facility and available. It is possible that a certain item may not be in stock, may be back-ordered, or not available for immediate pick-up. Please call us at (800) 992-3667 to confirm.

P.O. Box Addresses:

Please note, UPS will not ship any item(s) to a P.O. Box address.

International Shipping:

International shipping is always available. International orders are handled on a per-order basis. If you have any questions concerning international shipping, please call us during business hours of 8:30am – 5:00pm EST, Monday – Friday.

SPECIAL DELIVERY ITEMS:

Heavy or Oversized Items:

Certain items may be too large for UPS and will have to be delivered via truck within certain parts of the tri-state area. Additional delivery charges will apply. For Special Delivery orders, you will be contacted to schedule a delivery appointment. If you have any questions, please call us at (800) 992-3667 during our normal business hours of 8:30am – 5:00pm, Monday - Friday.

Items Drop-Shipped from Manufacturer:

Certain items may need to be drop-shipped to you directly from the manufacturer and may take extra delivery time. These items cannot be picked up from our warehouse. If you have any questions, please call us at (800) 992-3667 during our normal business hours of 8:30am – 5:00pm EST, Monday – Friday.